Remuneration: Negotiable DoE
Location: Skukuza, Kruger National Park
Job level: Jnr/Mid
Type: Three months fixed term contract/Permanent
Company: Kruger Shalati
A new and exciting food emporium in Skukuza is looking for passionate, talented barman. If you believe flaring is a form of theatre and working with people on a daily excites you, while working in one of the world’s most iconic national parks – with lions, leopards and elephants as your neighbours, this might just be your dream job.
Passion for the natural environment and concern for sustainability. Delivery of friendly, efficient Guest services, creating a warm and welcoming atmosphere for all Guests.
We are looking for a guest-orientated, charismatic barman with a sense of urgency and high attention to detail, to assist with managing Bar operations and Mini Bar Service on a day-to-day basis.
Minimum Experience or Qualification:
food and beverage service experience beneficial
Experience at operator level of a Point of Sales System – exposure to Micros advantageous
Experience at operator level of a Stock Management System beneficial
Solid English verbal and written communication skills
Experience in Service Recovery
Experience in mixology or sound beverage knowledge beneficial
Able to work flexible hours, weekends and holidays
Key Performance Objectives:
Ensure that guest service is in accordance with Hotels and Leading Hotels of the World standards
Operating Equipment is correctly managed to ensure sufficient stock and minimal breakages
To ensure that the beverage stock movement is correctly and accurately tracked;
To ensure the end of service cash-ups and float management are completed following SOP
Co-ordinating special requests and extraordinary tasks in accordance with SOP
Ensure a guest satisfaction check of every guest within the outlet; dealing with any concerns and complaints in accordance with company service recovery guidelines, and by personally checking the quality of both service and product continuously
Actively proposing promotional ideas regularly as well as actively driving the sales and upselling culture of the restaurant to ensure an exceptional guest experience and the financial health of the business
Ensure that all guest enquires are responded in a timeous manner
Duties and Responsibilities include :
· Excellent communication (verbal and written) and people handling skills.
· Able to multi-task
· Able to work accurately under pressure
· English competency non-negotiable
· Time Management
To apply for the position, please forward a motivational letter, an updated CV with a picture of yourself to firstname.lastname@example.org
**Please note that only successful candidates will be contacted. Should you not hear from us within 21 working days – please consider your application unsuccessful. Kruger Shalati reserves the right not to fill the position, to postpone or re-advertise the role. Preference will be given to Kruger Land claim beneficiaries.